Work without a connection

You can keep working when the signal drops. What you write shows at once, waits in your Outbox, and is sent by itself once you’re back online, even if you close the app in between.

When you lose the connection, a badge at the top of the screen says Offline, and after a few seconds a Working Offline message explains what you can still do. On a Wi-Fi network or hotspot with no internet behind it, the app notices within a few seconds of the first thing that fails.

What works offline

Downloaded projects: their sheets, with the markups, notes and task pins they had. See Download a project.
What you last saw: your project list, and in a project, Tasks, Messages, Documents and Contacts. Documents and Contacts open only if you looked at them while online.
What you write: messages, reactions, and editing or deleting your messages; tasks, task lists, approvals and comments; notes, as long as you add no new photo or video; drawing, moving, restyling, hiding and deleting markups; marking notifications read and changing notification settings; a project’s status and information, archiving, restoring, leaving or deleting it; inviting people; and your language and date format.

What needs a connection

Photos, videos and files; uploading plans or documents; starting a new project; changing a project’s plans; downloading or printing sheets; deleting documents; linking a plan sheet; sending work for review; changing someone else’s access level; and opening a project you haven’t downloaded. The app says so when you try.

The Outbox

Tap the Offline badge. While something waits, it has a number beside it. Or open the menu, then Profile, then Outbox.
Under Waiting to send is everything still to go, with where and when you wrote it.
To drop one, tap Discard, then Discard again to confirm.

Anything that can’t be sent moves to Not sent, with the reason: for example it waited more than a week, or someone else changed the same thing first. Tap Send again, Edit it first, or Discard it; where two changes clash, choose Use mine or Keep theirs. Discard all clears everything under Not sent. It stays there for 30 days.

While something is under Not sent, the project list says so, with Open outbox, and the menu shows a number beside Profile.

Back online

The Offline badge reads Online for a moment and goes. What waited is sent in the order you wrote it, once each, and the Outbox empties. Downloaded projects catch up with any sheets changed while you were away.