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ProPlans Help

Delete your account

You can delete your ProPlans account yourself, from your profile. Once it’s deleted you can’t sign in to it again.

Before you start

Section titled “Before you start”
  • The projects you created are deleted, for everyone in them. Let the people working in them know first, and download any documents you want to keep.
  • Deleting your account doesn’t cancel a paid plan. If you pay for one, cancel it in account management first: see Your plan and billing.
  • You need a connection, and your password.

Delete it

Section titled “Delete it”
  1. Open the menu, then Profile.
  2. Tap Edit (click it on a Mac).
  3. At the bottom, tap Delete account.
  4. Read what goes with the account. Type your password in Type your password to confirm.
  5. Tap Delete account.

ProPlans signs you out and says Account deleted. A wrong password is refused, and nothing is deleted. Cancel closes the dialog and keeps your account.

What happens

Section titled “What happens”
  • The projects you created are deleted.
  • You’re taken out of the projects you were invited to.
  • Your name, email address and photo are removed.
  • What you added to other people’s projects stays there: your messages, comments and files. In conversations, other people see you as a deactivated account.
Section titled “Related”