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ProPlans Help

Send feedback

Feedback goes straight to the ProPlans team: a problem you’ve hit, a question, or an idea. Someone gets back to you by email.

  1. Open the menu, then Feedback.
  2. Type your message in the box. It grows as you write.
  3. To show what you mean, tap the paper clip and pick a screenshot from your photos. You can attach two. Remove one from its thumbnail if you change your mind.
  4. Tap Submit (click it on a Mac).

Thank you! shows once it has gone. To write again, tap Send More Feedback.

On a tablet or a computer, Feedback opens as a dialog over the screen you were on.

What we receive

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  • Your message and screenshots.
  • Your name and email address, from your account, so we can reply.
  • Which version of ProPlans you’re using, on which device and system version, so we can try what you saw for ourselves.

If it doesn’t send

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Feedback needs a connection. If it can’t go, the app says your feedback was not sent, and keeps what you wrote and attached, so you can tap Submit again once you’re back online.

Can’t sign in? Feedback is in the app’s menu, so you need to be signed in to send it. See Contact support for other ways to reach us.

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