Your plan and billing
Your plan sets how much storage the projects you own can use. It doesn’t limit people: everyone you invite joins your projects free, whatever plan you’re on.
See your plan
Section titled “See your plan”Your profile shows your plan by name beside Account Type:, such as Free, with your storage figure beside it. Tap the figure to see your plan’s limit and what uses it; see Check your storage.
Open account management
Section titled “Open account management”Plans and billing are managed in account management, on the web at account.proplans.build.
- Open the menu, then Profile.
- Tap Go to account management (click it on a Mac).
- It opens in your browser, already signed in as you.
Get more storage and Upgrade in the app’s storage messages, and Go to account management at the foot of the Storage screen, open it the same way.
On a computer without the app, go to account.proplans.build, enter the email address you use for ProPlans, and type the one-time code you’re sent.
Choose a plan
Section titled “Choose a plan”If you don’t have a paid plan, account management takes you through choosing one: pick the plan, fill in your billing address, and add a card. When you’re done, the app shows your new plan and storage limit within a few seconds, without being closed or reopened.
To move from one paid plan to another, contact us.
Manage your billing
Section titled “Manage your billing”The Account & Billing page shows your Subscription, with your plan, its monthly cost and start date, and lets you:
- Update the card under Payment.
- Update your Billing address.
- See your Invoices, and View or Download PDF of each one.
- Cancel plan, under Cancellation.