Check your storage

Your plan includes an amount of storage for the files in the projects you own: plans, documents, photos and videos. How much you use shows at the top of your project list and on your profile.

See what uses the space

Open the menu, then Profile. Or look at the top of your project list.
Tap the storage figure (click it on a Mac).

The Storage screen shows the Total Used, your plan’s Storage Limit with a bar that fills as you use space, and how much is remaining. Under it, each project you own is listed with the space it takes, largest first.

Only projects you own count. Files other people add to your projects count against you. A project someone else shared with you counts against its owner, so it isn’t listed.
Archived projects still count, and are marked Archived.
Deleted projects count for 60 days, in the Recently deleted projects row, in case you want them back. After that their space is released.
The figures move within a refresh of adding or deleting a file.

Projects you download for offline use take space on your device, not in your plan. See Files on this device.

Get space back

Delete documents and sheets you no longer need, starting with the largest projects. Being full never stops you opening, downloading or deleting anything. A project you delete gives its space back once its 60 days in Recently deleted projects are up.

Bring back a deleted project

On the Storage screen, tap Recently deleted projects.
Each project shows its size and the days it has left. Tap Restore beside one, and confirm.

The project goes back on your project list, and on everyone else’s, as it was. Its space moves back to its own row.

Near the limit

With less than a tenth of your plan left, the bar turns red and Get more storage appears beside it.
When you open the app, a Running low on storage message offers Get more storage and Dismiss. It comes at most three times, a week apart. If you don’t open the app, you’re told by a notification headed ProPlans Account and an email instead.
At the limit, Storage limit reached comes up, and a banner along the bottom of the screen shows what you’re using of what your plan allows. Tap the banner for Go to account management, See what uses space and Dismiss.

Even when you’re full you can keep writing messages, notes and tasks. Once you free up space or upgrade, the banner goes within a minute or so, without restarting the app.